1. Purpose of this Policy
This Privacy Policy explains how VITA AI Solutions (“VITA”, “we”, “us”) collects and processes personal data when you visit https://www.vita-ai.solutions (the “Site”) or engage our services. We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Dutch Implementation Act (Uitvoeringswet AVG).
2. Data controller
• Controller: VITA AI Solutions, Netherlands. • Contact: team@vita-ai.solutions | +31 6 111 22 887 • Representative in EU: n/a (controller established in EU).
3. What data we collect & why
| Category | Examples | Purpose | Legal basis |
|---|---|---|---|
| Enquiry data | Name, email, company, phone number, any information you include in the message (e.g. via direct email or Calendly booking) | Respond to enquiries, schedule a call, prepare a proposal | Consent (Art. 6(1)(a) GDPR) |
| Client data | Contracts, project documents, internal process descriptions | Provide consultancy services, carry out agreed tasks | Contract (Art. 6(1)(b)) |
| Technical data | IP address, browser type, operating system, date/time of request, referrer | Operate, secure and improve the Site, generate aggregated statistics | Legitimate interest (Art. 6(1)(f)) |
No tracking cookies: The Site does not use analytics, advertising or social‑media tracking cookies. Only essential session cookies (if any) required for basic site operation are set.
4. Hosting & data transfers
The Site is hosted by Vercel Inc.. Data may be stored on servers located in the EEA and the United States. Where personal data is transferred outside the EEA, Vercel relies on Standard Contractual Clauses and supplemental measures to ensure an adequate level of protection.
5. How long we keep data
| Data type | Retention period |
|---|---|
| Enquiry data | 12 months after last meaningful contact, if no contract follows |
| Client & project data | 7 years after project completion (Dutch tax record‑keeping obligation) |
| Technical logs | 90 days, unless required for security investigations |
6. How we share data
We only share personal data with:
- Service providers who act as processors (e.g. hosting, email, calendar scheduling) and who are bound by written contracts under Art. 28 GDPR;
- Public authorities where required by law or to protect our legal rights.
We do not sell or rent personal data and we do not use third‑party advertising networks.
7. Your rights
Under the GDPR you have the right to:
- Access your data;
- Rectify inaccurate or incomplete data;
- Erase data (“right to be forgotten”);
- Restrict processing;
- Data portability;
- Object to processing based on legitimate interest;
- Withdraw consent at any time. To exercise your rights email privacy@vita-ai.solutions (or team@vita-ai.solutions).
8. Children
The Site and our services are not directed to children under 16. We do not knowingly process children’s data.
9. Security measures
We implement appropriate technical and organisational measures, including encryption in transit (TLS), access controls, and continuous monitoring, to protect personal data against unauthorised access, alteration or destruction.
10. Supervisory authority
You can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or with your local supervisory authority.
11. Changes to this Policy
We may update this Policy from time to time. If we make material changes we will post a prominent notice on the Site or contact you directly. The date of the latest revision is shown at the top of the page.
12. Contact
If you have any questions about this Policy or our data‑processing practices, please contact us at team@vita-ai.solutions.